Accessing Chelmsford City Council services

A message from Chelmsford City Council

We are currently carrying out essential maintenance, so our website is unavailable.

You can still access some of our online services.

Bins and recycling

• Order a new bin, bag or box
• Report a missed collection
• Request a large item collection

Council Tax

• Pay your Council Tax online
• View your bill online
• Set up a Direct Debit
• Report a change of address
• Contact Council Tax online

Planning and building control

• Search for and track planning applications
• Make a planning application
• Make a building control application for a building notice
• Make a building control application for full plans
• Make a building control application for regularisation
• Make a RAMS payment
• Apply for planning advice on:
  • Small householder projects
  • Authorised use, planning history and permitted development rights
  • One or two new houses, a replacement house or annex
  • Minor development
  • Major development
  • Large major development
  • Strategic development

Parking

• Buy a parking permit
• Pay a parking fine

Leisure

• Book an activity at one of our leisure centres
• Buy tickets for a show at our theatres

Business rates 

• Pay your Business Rates
• View your Business Rates bill online 
• Set up a Direct Debit for Business Rates

Licensing

• Apply for a charitable collection licence
• Apply for a small lottery licence
• Apply for a taxi licence:
• Driver
• Hackney carriage
• Operator
• Private hire vehicle
• Renew a taxi licence (any)

You can also:

• View and apply for current vacancies
• Bid on properties on if you are on the Housing Register
• Use our benefits calculator and make a claim
• Make a payment to us
• Pay a Fixed Penalty Notice
• Report litter
• Upload evidence for Benefits
• Upload evidence for Housing
• Contact Benefits online
• Contact Council Tax online
• Contact Electoral services online
• Contact Housing online
• Contact Parks online
• Contact Public health online

Other ways to contact us

You can contact us by phone on 01245 606606, or visit us at the Customer Service Centre, Civic Centre, Duke Street, CM1 1JE.

We are open Monday to Friday, from 10:00am to 4:00pm.