You can upload up to 25 files. You cannot upload video files; supported file types are bmp, csv, doc, docx, xls, xlsx, pdf, mail, email, gif, jpg, jpeg, png, html, rar, rtf, txt, tiff, xml, zip, msg, dwg, ppt, pptx.
You will not be able to submit your evidence online if:
We check your files for viruses before we accept them. It may take a few minutes to scan your files. Do not refresh the page before the scanning has finished, as you may lose the information and have to start again.
Please make sure the whole of the document can be seen and the image is clear. In some cases, we may still ask to see the original document(s).
You need to click the Browse button to find and select your files. You can then pick a category for each one (if available) and click the Upload button.
You can sign in or sign up for an account by selecting “Yes”. This will allow you to access your previously submitted enquiries.
You can also complete this form without signing up, by selecting “No”
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