If you're contacting us about a previous enquiry, please provide your reference number (optional)
If you've submitted an enquiry about the same thing in the past, please provide the reference number of your original enquiry so that we can quickly retrieve your enquiry.
Location of issue (optional)
Benefit claim reference number (optional)
This is a 9 digit number, usually starting with 100, a temporary reference number starting TEMP, or a temporary reference number starting CF. Please provide this information where possible as it will help us process your claim.
Council Tax account number
Please state the type of general enquiry you would like to make
Housing application reference number (optional)
What type of accommodation are you currently living in?
In temporary accommodation provided by us
Living with family or friends
Owner-occupier
Renting from a private landlord
Tenant with housing association (such as CHP, Swan, Moat)
Other
Other type of accommodation
You can enter a maximum of 4,000 characters. This includes letters, numbers, spaces and special characters